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FREQUENTLY ASKED QUESTIONS



ORDERING

CAN I ORDER SAMPLES?

Yes! All samples are provided free of charge, however shipping cost is to be covered on your behalf ($19.95).

Samples consist of 2 Square Feet of Thin Brick in the blend of your choosing.

If interested in placing an order for samples, please contact our office at sales@oldtexasbrick.com with the following information:

Name
Delivery Address
City
State
Zip Code
Phone Number

HOW MUCH IS FREIGHT SHIPPING?

Shipping cost can vary greatly, and is highly dependant on Order Size, Shipping Distance, and Time of Year.



For an accurate shipping quote, please contact our office at sales@oldtexasbrick.com

WHAT IS YOUR TURNAROUND TIME?

Turnaround time can vary greatly, and is highly dependant on Order Size, Blend, Brick Size, and Format.



For an estimate on lead time, please contact our office at sales@oldtexasbrick.com

WHERE CAN I PURCHASE?

Old Texas Brick is partnered with a vast network of Brick Distributors across the United States from who you can order.



To receive the contact information of the distributor in your city, please contact our office at sales@oldtexasbrick.com with the following information:



Name


City


State

BRICK INSTALLATION

HOW DO I INSTALL MY THIN BRICK?

Although extremely similar to Full Brick in its final look and feel, the installation of Thin Brick is vastly different.



For more information please click here.

WHAT SIZE MORTAR JOINT SHOULD I USE?

In order to avoid unevenness in your brick walls, a mortar joint of at least 5/8" should be used.



For more information please click here.

HOW DO I FIX CHIPPED BRICK?

In order to achieve our signature distressed aesthetic, we chip a percentage of all brick during manufacturing.



Being that our brick is exteriorly decorated, the chipping during manufacturing exposes the bricks base color.

If this is something that is not to the liking of the customer, a simple remedy can be implemented during the bricklaying process.




For more information please click here.

HOW DO I ACHIEVE A WHITE MORTAR JOINT?

In order to achieve a vibrant white mortar joint, use the following technique:



Use the lightest colored masonry sand available in your region.



Use white masonry cement which is available in your region



For every sack of white masonry cement, add 1 shovel of masonry lime to the mix.

BRICK MAINTENANCE

HOW DO I REMOVE YELLOW STAINING?

Yellowish Green stains are a result of Vanadium Efflorescence, a temporary and natural stain that forms on clay products.



For more information please click here.

SHOULD I SEAL MY BRICK?

If your brick will be installed in a location where it is prone to staining, such as a kitchen backsplash, we highly encourage sealing your brick.




We recommend the use of PROSOCO Siloxane WB Concentrate, with a 9:1 Dilution Ratio.




It is important to note that sealers have the ability to change the tonality of brick post application.




Because of this, it's recommended that testing be done in discreet sections prior to sealing an entire wall.

HOW DO I CLEAN MY BRICK?

When cleaning your brick, never use high pressure wash equipment, acid cleaners, wire brushes, or any other abrasive materials.



Doing so will tarnish the face of your brick, as well as void our Limited Warranty.



For more information please click here.

BRICK CHARACTERISTICS

WHY DO MY BRICKS VARY IN SIZE?

As a result of our manufacturing techniques and rustic kilns, Old Texas Brick will always have slight variations in size.



For more information please click here.

HOW IS YOUR BRICK MANUFACTURED?

Our product range is produced with the use of sand lubricated wood molds, in a labor intensive manufacturing process that lasts upwards of 8 weeks.




At each step of production, from the initial selection of clay to the final firing of brick, dedicated team members abide to rigorous systems of quality control which ensure that every customer receives only the upmost grade of ceramic products.




As a result of our artisanal manufacturing spirit, every single brick we produce is truly unique in its own way.

IS YOUR BRICK ASTM CERTIFIED?

Yes!



All of our brick exceeds the standards of quality set forth by the American Society for Testing and Materials.



For more information, and/or a copy of test results, please email our office at sales@oldtexasbrick.com

WHAT WEATHER IS YOUR BRICK RATED FOR?

Our brick exceeds the standards of quality set forth by the American Society for Testing and Materials, and is rated for the following weather:



- Negligent Weather


- Moderate Weather


- Severe Weather